Location Operations Manager - Hamlin, SK

Summary

The Location Operations Manager is responsible for leading the location team and focused on achieving the goals and priorities of the company. The priority is to ensure all location personnel is trained and adheres to the company’s safety policies and procedures along with supervising operational and admin staff at the location; including staffing, training, order fulfillment, inventory management, budgeting, fleet management, equipment maintenance, procurement and records retention.

Essential Duties and Responsibilities

Location Operations:

• Oversee overall operations of location including office, equipment and warehouse maintenance, operational employees, product logistics for location and support sales activities in cooperation with Market Manager
• Develop annual location budgets for operations, maintenance, equipment in conjunction with the Market Manager
• Oversee Accounts Receivable for the location
• Participate in the development of annual sales budget and forecasting for the location
• Contribute to corporate strategic planning for location ensuring a profitable location
• Ensure inter-office communications on appropriate subjects
• Coordinate custom application and equipment – including getting field maps in order, loading product, scheduling equipment operators
• Oversee and manage ordering of product and ensure it is recorded into the system
• Oversee the management of product inventory
• Work with Account Managers on product forecasting, going through sales orders to keep them current, and tracking and identifying the discrepancies, in compliance with company direction
• Submit appropriate reports to Market Manager
• Ensure equipment is well maintained and in good repair
• Establish a location wish list for capital purchases and assist the leadership team with asset purchases for location
• Oversee location OH&S standards including ensuring awareness & compliance among all location team members of all standards
• Maintain safe, clean, and efficient work environment for our employees and customers
• Keep location facilities in compliance with AWSA warehouse standard
• Be familiar with all location reporting requirements and ensure completion
• Oversee and ensure location grounds and facilities are clean and tidy
• Participate & contribute to regularly scheduled team calls and individual coaching sessions with Market Manager
• Train, mentor, and oversee temporary operations staff
• Develop and manage the locations community sponsorship budget
• Ensure timely data entry for accounts into CRM system and ensure customer records are up to date and current
• Ensure appropriate level of customer service for all customers
• Promote and ensure delivery of Agronomy and Ag Innovation services for assigned customers
• Deliver farm inputs directly to customers upon request
• Attend workshops/training sessions to continually upgrade skills and knowledge
• Attend manufacturer, distributor and industry meetings and functions as required
• Maintain excellent working relationships with vendor/supplier representatives

Team Leader:

• Lead and direct location operations and admin team members
• Ensure that the organization direction is clear & ensure that all reporting team members are aligned 
• Conduct one-on-one bi-annual performance reviews with reporting team members
• Determine job expectations for all location team members
• Ensure all reporting team members have clearly understand roles, responsibilities, & expectations. 
• Regularly communicate with all team members to determine needs and satisfaction
• Ensure that training requirements for all team members are met and completed on time

Strategic Planner:

• Ensure that the organizational direction is clearly & that all reporting team members are aligned
• Work to ensure a relevant and up to date understanding of industry and customer trends
• Consult to the development of annual operations budget in cooperation with Market and Region Manager
• Assist with the establishment and ensure understanding of core values, mission and vision 

Industry Liaison:

• Establish and maintain strong relationships and large industry network
• Communicate with designated representatives for manufactures and distributors
• Learn and upgrade knowledge of new products and product updates on chemical, fertilizer, and seed as required
• Maintain strong working knowledge of key industry people and competitors

Simplot Team Member:

• Contribute to and maintain a positive attitude in the workplace
• Conduct yourself in a professional manner in and out of the workplace
• Keep and maintain confidentiality of all customers and Simplot Grower Solutions business
• Ensure all licenses are up to date and in compliance with provincial and municipal regulations
• Help with any special projects as required
• Be familiar with and live the values that are defined by Simplot Grower Solutions 
• Continually develop leadership and business skills
• Be active supporters and positive contributors to the communities that we serve
• Set, maintain, and live high ethical and moral standards 
• Fill in for all roles when needed with appropriate skills and talents 
• Support safety practices and initiatives as set by safety officer and ensure safe driving habits 
• Maintain and tidy up office and yard
• Demonstrate respect and courtesy for all team members, customers, suppliers, and community

Expectations

• Simplot Grower Solutions’ relationship with customers is one of our primary differentiators. This position is critical to our customers and company success. We expect the highest level of professionalism and a level of customer service that far surpasses our competition.
• Simplot’s profitability comes from our ability to deliver products and services that meet and exceed our customers’ expectations. We expect that you, as a Location Operations Manager will lead operations team members to ensure the highest level of satisfaction for customers especially when a customer needs extra consideration. 
• To properly manage an account takes our entire team. We expect our Location Managers to rally the team in serving and supporting the accounts and driving this attitude: When the customer wins, the team wins, and when the team wins, the individual wins. 

Key Skills & Capabilities

• Team Player
• Organized
• Communication
• Relationship building
• Decisive
• Adaptable 

Qualifications & Requirements

• Minimum 5 years in Agriculture/Agronomy background is preferred
• Experience in sales is an asset
• A passion for agriculture, desire to help farmers succeed.

Physical Demands

• Must be able to lift a minimum of 50 lbs
• Agri Industry hours – overtime as required

Work Environment

• Indoor/outdoor setting
• Elevated work
• Fast-paced environment, shifting priorities