Location Manager (Meadow Lake)

Summary – The Location Manager operates the overall success of their location.  This position oversees the day-to-day operations of their retail location, and co-ordinates monthly and yearly procedures such as budgeting and product forecasting. 
 

Essential Duties and Responsibilities:
Location Operations
•Oversee overall operations of location including office, equipment and warehouse maintenance, operational employees, product logistics for location and support sales activities in cooperation with Regional Manager
•Develop annual location budgets for operations, maintenance, equipment in conjunction with the Regional Manager
•Oversee Accounts Receivable for the location 
•Participate in the development of annual sales budget and forecasting for the location.
•Contribute to corporate strategic planning for location ensuring a profitable location
•Ensure inter-office communications on appropriate subjects
•Coordinate custom application and equipment – including getting field maps in order, loading product, scheduling equipment operators
•Oversee and manage ordering of product and ensure it is recorded into the system
•Oversee the management of product inventory. 
•Work with Account Managers on product forecasting, going through sales orders to keep them current, and tracking and identifying the discrepancies, in compliance with company direction.
•Submit appropriate reports to Regional Manager
•Ensure equipment is well maintained and in good repair
•Establish a location wish list for capital purchases and assist the leadership team with asset purchases for location
•Oversee location OH&S standards including ensuring awareness & compliance among all location team members of all standards 
•Maintain safe, clean, and efficient work environment for our employees and customers. 
•Keep location facilities in compliance with AWSA warehouse standard 
•Be familiar with all location reporting requirements and ensure completion
•Oversee and ensure location grounds and facilities are clean and tidy 
•Participate & Contribute to regularly scheduled team calls and individual coaching sessions with Regional Manager
•Train, mentor, and oversee temporary operations staff
•Develop and manage the locations community sponsorship budget

Management of Key Accounts 
•Manage new customers that come to the location and keep that as an account until re-assigned
•Work with the Regional Manager and Account Manager to determine target account management responsibilities within location customer base
•Oversee sales function for each assigned account and work toward a proactive and strong professional relationship with each
•Establish internal resource requirements for each account
•Ensure timely data entry for accounts into CRM system and ensure customer records are up to date and current.
•Ensure compliance with company customer management standards
•Oversee the development of an annual crop plan including annual budget with accounts and ensure appropriate credit is in place for all purchase requirements.
•Ensure appropriate level of customer service for all customers 
•Ensure proper completion of credit applications
•Identify and pursue new customer opportunities in line with corporate direction
•Promote and ensure delivery of Agronomy and Ag Innovation services for assigned customers
•Assist in agronomy where necessary and appropriate
•Plan an appropriate level of contact with customers to maintain strong professional relationships
•Attend appropriate professional and agronomy courses to meet Simplot’s standards
•Communicate market information with Regional Manager
•Understand and be up to date on manufacturer programming and products as it pertains to each of your customers
•Work to increase sales, profit and market-share through strong professional business relationship
•Deliver farm inputs directly to customers upon request
•Attend workshops/training sessions to continually upgrade skills and knowledge
•Attend manufacturer, distributor and industry meetings and functions as required
•Maintain excellent working relationships with vendor/supplier representatives

Team Leader
•Lead and direct location operations and admin team members
•Ensure that the organization direction is clear & ensure that all reporting team members are aligned 
•Conduct one-on-one bi-annual performance reviews with reporting team members
•Work to resolve workplace issues/complaints between team members 
•Arbitrate unresolved issues and conflicts between team members when appropriate and when requested
•Determine job expectations for all location team members
•Ensure all reporting team members have clearly understand roles, responsibilities, & expectations. 
•Regularly communicate with all team members to determine needs and satisfaction
•Ensure that training requirements for all team members are met and completed on time

Strategic Planner
•Ensure that the organizational direction is clearly & that all reporting team members are aligned
•Work to ensure a relevant and up to date understanding of industry and customer trends
•Consult to the development of annual operations budget in cooperation with Director, Retail
•Assist with the establishment and ensure understanding of core values, mission and vision 

Industry Liaison
•Establish and maintain strong relationships and large industry network
•Communicate with designated representatives for manufactures and distributors
•Learn and upgrade knowledge of new products and product updates on chemical, fertilizer, and seed as required
•Maintain strong working knowledge of key industry people and competitors

Simplot Member
•Contribute to and maintain a positive attitude in the workplace
•Conduct yourself in a professional manner in and out of the workplace
•Keep and maintain confidentiality of all customers and Simplot business
•Ensure all licenses are up to date and in compliance with provincial and municipal regulations
•Help with any special projects as required
•Be familiar with and live the values that are defined by Simplot
•Continually develop leadership and business skills
•Be active supporters and positive contributors to the communities that we serve
•Set, maintain, and live high ethical and moral standards 
•Fill in for all roles when needed with appropriate skills and talents 
•Support safety practices and initiatives as set by safety officer and ensure safe driving habits 
•Maintain and tidy up office and yard
•Demonstrate respect and courtesy for all team members, customers, suppliers, and community

Expectations
•Simplot’s relationship with customers is one of our primary differentiators. This position is critical to our customers and company success.  We expect the highest level of professionalism and a level of customer service that far surpasses our competition.
•Simplot’s profitability comes from our ability to deliver products and services that meet and exceed our customers’ expectations. We expect that you, as a Location Manager will lead operations team members to ensure the highest level of satisfaction for customers especially when a customer needs extra consideration. 
•To properly manage an account takes our entire team. We expect our Location Managers to rally the team in serving and supporting the accounts and driving this attitude: When the customer wins, the team wins, and when the team wins, the individual wins. 

Qualifications & Requirements:
•Minimum 5 years in Agriculture/Agronomy background is preferred
•Experience in sales is an asset
•A passion for agriculture, desire to help farmers succeed.  

Physical Demands:
•Must be able to lift a minimum of 50 lbs
•Agri Industry hours – overtime as required

Work Environment:
•Indoor/outdoor setting
•Elevated work
•Fast-paced environment, shifting priorities