Counter Sales Person 3 - Kahului, HI

Summary

Under general supervision, this role is responsible for meeting objectives of developed sales goals established by the supervisor. Assisting walk-in customers, phone customers, and procuring product for warehouse. Assists in warehouse as needed by supervisor with booking interisland and mainland shipments. 

Key Responsibilities

• Maintains positive customer relations with present/prospective customers. Obtains feedback from customers regarding products. Maintains strong interface with company's service organization to ensure superior customer service.
• Assists in warehouse as needed, work with our company objectives in maintaining supply/demand and minimizing product.
• Printing invoices / orders from sales staff. Taking payments through phone and walk-in customers.
• Work with sales staff to assist in managing inventory.
• Responsible for actively participating in selling products to support counter sales including dispatch and delivery of farm chemicals and fertilizers.
• Provides information regarding strategies and solutions to pricing of products. 
   

Disclaimer - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Typical Education

High school diploma or general education degree (GED). Combination of education, training and/or experience will be considered for this position.

Skills & Relevant Experience

• Prior sales experience highly preferred
• Strong customer service skills with a focus on face‑to‑face and counter sales interactions
• Experience processing sales transactions, pricing, and invoicing accurately
• Knowledge of Accounts Payable and Accounts Receivable (AP/AR) functions as they relate to customer accounts
• Skilled in answering phones, assisting walk‑in customers, and directing inquiries efficiently
• Detail‑oriented with filing, order documentation, and record maintenance
• Solid administrative background supporting daily sales and store operations
• Knowledge of company products and equipment
• Haz-Mat and DOT regulation knowledge
• Ability to become familiar with industry related software

Requirements

• Valid Class A Driver's License
• Proficiency with Microsoft Office Suite
• Ability to perform basic mathematical functions

Other Information

Knowledge of company products and equipment. Haz-Mat and DOT regulation knowledge. Excellent customer service skills.