Supplier Management Supervisor

Summary

The Supplier Management Supervisor is responsible for managing and developing a professional, efficient, and effective supplier management team. This role will be responsible for overseeing a variety of high-impact supplier processes, from providing customer support, supplier updates, 1099 reporting, backup withholding, supplier statement review and more. A successful candidate in the role will partner with internal teams to lead initiatives to drive continuous improvement for the team and processes. The supervisor will additionally be responsible for maintaining accountability for the team’s performance including, team member check-ins and reviews.

Key Responsibilities

• Maintain a high level of customer service in accordance with service level agreements and provide consistent, timely and accurate delivery of service to internal and external customers.

• Collaborate with cross functional teams and business units, building partnerships with internal stakeholders.

• Responsibilities include (but not limited to) supplier customer service, 1099 reporting, backup withholding, IRS payment submission, Census reporting, statement review, and other functions related to supplier management.

• Maintain documentation for all processes and ensure there are detailed work instructions and/or checklists for staff to follow and that they are up to date and complete.

• Coordinate/monitor distribution of workload for each staff member to ensure timely completion of activities, holding staff accountable for completing their day-to day tasks in a timely manner.

• Performance management of staff and completion of appraisals, plus regular feedback.

• Facilitate personal career development.

• Proactively build a positive team environment.

• Provide ongoing training and guidance to the team and applicable business partners.

• Coordinate supplier management representation to facilitate ongoing improvements to systems, process changes and procedure documentation.

• Identify and recommend areas for continuous improvement that will best meet the organizations’ purpose.

Typical Education

Relevant Experience

Required Certifications