People Services Senior Director

Summary

The HR Solutions Director will be responsible for overall strategy and execution of HR Solutions to include compensation, benefits, and HR operations. You’ll be an integral part of the HR Leadership Team working in close partnership to continually improve and develop these strategies. Your understanding of our business will be essential to being a thought leader on how to deliver a valued employee experience. It will be your role to balance long-term planning with the ability to create practical, scalable and actionable plans that are understood by all stakeholders. This will require you to think big, use data to guide your work, be comfortable challenging convention, and in some cases reinvent how work is done.

Key Responsibilities

Provide deep expertise in overall HR Shared Services: compensation, benefits, payroll operations, vendor management and policies/compliance.
Build positive relationships and partners with key stakeholders across the organization to identify, recommend, and implement opportunities for shared services process improvement. Ensure alignment with other Talent Success strategies and initiatives.
Partner with HRIS Run State team in analytics and reporting for Talent analysis, ensuring data integrity, developing and managing dashboards, completing ad-hoc analyses, and evolving approaches based on customer feedback.
Ensure process documentation, workflows, SLAs are captured and optimized across the HR Shared Services team.
Manage global compliance requirements, partnering with Legal and People and Talent teams.  Proactively stay abreast of changing laws and regulations to ensure company compliance with the laws where we do business and expand our business.
 

Typical Education

Bachelor’s degree (B.A. or B.S.) from 4 year college or university

Relevant Experience

10+ years related experience and/or training

Required Certifications

Bachelor’s degree, HR certification (e.g., SHRM-SCP, SPHR) and/or project management certification (e.g., PMP)

Other Information

Deep understanding of shared services organizations and models. Demonstrated ability in setting strategy, driving performance, consistently producing superior results, cultivating ownership while enforcing company policies
Strategic leader with an aptitude for identifying and developing talent and building strong delivery teams
Experience managing multiple employees across various locations and distributed teams
Proven ability to deal with conflict and diffuse difficult situations
Prior experience and success in creating set-change improvements to people processes and creating a world-class employee experience
Ability to deliver within deadlines and strength in facilitating change on a broad scale