Share this Job

Site Support Technician III

Location: 

Portage la Prairie, MB, CA, R1N 3A4

Simplot Canada (II) Limited is a wholly owned subsidiary of the J.R. Simplot Company. The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. The J.R. Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution.

Summary

This role is part of a global team with primary responsibility for the Portage manufacturing facility. Priority will be placed on canddiates with a wide range of IT related skills and a willingness to work on a large variety of projects/tasks to support the plant operation. This position has the ability to apply an intermediate level of subject matter knowledge to solve a variety of business issues. Works on problems /projects of moderately complex scope. Exercises independent judgment within defined practices and procedures to determine appropriate action. Acts as an informed team member providing analysis of information and limited project direction input. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Exercises independent judgment within generally defined policies and practices to identify and select a solution. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Key Responsibilities
  • Participates as a member of an IT technical team.
  • Performs basic analysis of functional or service requirements using fundamental understanding   of IT Business process or problems.
  • Implements end-user or enterprise infrastructure or application services Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity. Resolves technical issues of moderate complexity within a given technical area.
  • Partners with members of global IT Team as well as automation, engineers, and other plant positions.
  • Identifies potential escalations and proactively alerts management. Provides solutions to prevent problems from occurring.
  • Reviews, implements and verifies changes/solutions of medium complexity and risk.
Typical Education
  • Bachelor's Degree (B.A. or B.S.) from 4 year college or university is preferred.
Relevant Experience
  • 3+ years of related experience and or training.
Other Information

Good verbal and written communication skills. Strong experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications). Strong experience with business IT applications (e.g. supply chain, customer relationship mgmt, HR, finance). Experience in scripting and / or programming language. Experience with implementation, problem analysis and solutioning of infrastructure and business application environments. Foundational knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
Exhibits a high level of initiative and integrity. Possess creative ability, consulting skills, leadership qualities, credibility and self-confidence. Demonstrated ability to work with geographically dispersed teams. Ability to translate business needs into technical requirements and solutions. Good verbal and written communication   skills. Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications). Experience with business IT applications (e.g. supply chain, customer relationship mgmt, HR, finance). Basic skills in scripting and / or programming language. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model. Strong initiative, problem solving, priority setting, and collaboration skills. Good organizational and analytical skills. Exhibits a high level of initiative and integrity.  Possess creative ability, credibility and self-confidence.

Job Requisition ID: 2046 

Travel Required: Less than 10% 

Location(s): FG Plant - Portage la Prairie 

Country: Canada 

 

** Simplot Canada (II) Limited is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**

If you require technical assistance, please email us at careers.contact@simplot.com.