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Customer Service Officer

Date: 21-Nov-2020

Location: Melbourne, VIC, AU, 3194

Company: Simplot

Simplot Australia Pty Limited (Simplot Australia) is a wholly owned subsidiary of the J.R. Simplot Company, a family-owned, multi-national food and agriculture business. Simplot Australia is trusted as one of the leading providers of quality, sustainable food for the ever-changing needs of consumers and customers in Australia, New Zealand and select Asia Pacific markets. We have built long term partnerships with Australian farmers and our unique and diverse product portfolio includes vegetable, meals and seafood manufacturing operations that supply chilled, frozen and shelf stable products to Australia's major supermarkets, hotels, restaurants and quick service restaurant customers. Our portfolio includes some of Australias most trusted and well-known brands including Birds Eye, Edgell, Leggos, John West, Chiko, I&J, Chicken Tonight, Five Brothers and Five Tastes.

The Role


Simplot currently has an exciting opportunity available for a Customer Service Officer based at our head office in Mentone. This is a permanent full-time role and ideal for someone looking to enter a huge industry leader at an entry level. Reporting into the National Commercial Customer Fulfilment Manager you will work within a supportive and dynamic team environment where people want to come to work each day. The purpose of this role is to provide effective customer service via efficient order capture and entry, and to liaise with internal / external stakeholders to maintain maximum service levels.

What you will do

 

Your primary responsibilities will cover:

 

  • Building and managing internal/external partnerships to ensure delivery of company objectives
  • Accurate data entry
  • Correct stock allocation
  • Order confirmation
  • Maintaining administration
  • Entering data on our in-house system

What you will bring?

 

You are a self-motivated individual who has proven experience in a similar role, outstanding customer service focus and thrives in a busy environment.

 

Your attention to detail will give you an advantage as you juggle the day to day customer service requirements for the Simplot business. You will be empathetic, with strong communication skills and demonstrated PC skills are essential to be successful in this role. 

Benefits

 

  • Option to purchase additional Annual Leave
  • Parental Leave policy for Primary Careers
  • Variety of Flexible Work Arrangements
  • Awards recognising long serving and high achieving employees 
  • Short Term Incentive Benefits for Employees 
  • Offerings including Financial, Novated Leasing and Discounted Products and Services.

 

If this sounds like you, please apply online today!
 

Job Requisition ID: 2843 

Travel Required: None 

Location(s): Chifley Business Park Office - Melbourne 

Country: Australia 

 

Simplot Australia is trusted as one of the leading providers of quality, sustainable food for the ever-changing needs of consumers and customers in Australia, New Zealand and chosen Asia Pacific markets. Simplot Australia is family owned by the J.R. Simplot Company, a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution. Simplot Australia is proud to be an Equal Opportunity Employer.

If you require technical assistance, please email us at careers.contact@simplot.com.