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Customer Logistics Manager

Date: 25-Nov-2021

Location: Melbourne, VIC, AU, 3194

Company: Simplot

Simplot Australia is a food manufacturing and agriculture business encompassing potato, vegetable, seafood, and sauce operations that supply chilled, frozen, and shelf-stable products to Australia's major retail and foodservice markets.


We are home to some of Australia's most loved and trusted food brands, including Birds Eye, Edgell, Leggo's, John West, and Chiko. We have six Australian manufacturing sites and employ more than 2,000 people across Australia and New Zealand.


As a leading provider of quality, nourishing and sustainable food, we are focussed on bringing to life Aussie grown produce. We embrace sustainable practices that care for our planet's precious resources today and for generations to come. We are an integral part of the global JR Simplot Company.

Culture and Benefits

At Simplot, we are fuelled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values: 


  • Respect for Resources
  • Spirit of Innovation
  • Passion for People


The safety and wellbeing of our people, contractors, and communities are priorities for us, which is why we require any new starter to be fully vaccinated against COVID-19 to work with us. 


We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.


Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.

The Perks

  • Flexible working arrangements and a variety of engaging Health and Wellbeing programs
  • Diverse Leadership Development Programs and Professional Development Support
  • Employee Reward and Recognition Program 
  • Bonus incentives 
  • Discounted Health Insurance and Gym Memberships
  • Sensory Club Program – Enjoy and taste our new product launches and access to our Culinary cooking sessions
  • Novated Car Leasing Agreements
  • Income Protection Insurance 
  • Opportunity to purchase additional annual leave

About our role

  • Manage our logistics network of 3PL warehouse and transport providers 
  • Ensure best in class order fulfillment to our customers
  • Based at our head office in Mentone with flexible working arrangements


An exciting opportunity is now available for a motivated leader to join our logistics function as the Customer Logistics Manager, based at our Mentone head office.  Reporting into the Logistics Operations Manager, this position holds the responsibility for the coordination of all physical logistics to ensure timely order fulfilment to our Australian retail and foodservice customers.


This role manages and leads a high performing team delivering customer service excellence and value to the supply chain.  It provides the interface in the supply chain for the storage and handling of products, and all outbound functions of the supply chain between the sales and manufacturing divisions of Simplot and our customer base.


Through leadership you will drive value by reduced logistics spend, improved on-time and accurate delivery and operational excellence. In addition, this role is responsible for continuous improvement projects to optimise the logistics network and ensure we are at the leading edge in operational efficiency.

What you will do

  • Management of distribution, storage and warehousing providers.
  • Negotiate service levels with Simplot logistics service providers.
  • Build value-adding relationships with Simplot's customers.
  • Seek best practices for warehouse and transport performance.
  • Lead and develop a logistics operations team.
  • Provide logistics solutions for both new business opportunities and incorporate them into the current supply network.

About you

  • Proven leadership of a team and ability to influence people and outcomes.
  • Ability to understand and analyse warehouse and transport cost drivers.
  • Substantial experience in managing 3PL warehouse and transport providers.
  • Experience of process improvement and lean thinking.
  • Experience in developing strategy.
  • FMCG experience.
  • Strong influencing skills.
  • Experience in contract negotiation.


If this sounds like you, then please apply online now!


Applications close Friday, 3 December 2021

Job Requisition ID: 7044 

Travel Required: Less than 10% 

Location(s): Chifley Business Park Office - Melbourne 

Country: Australia 


Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply. If you feel you would be a great addition to our team please apply online today, we would love to hear from you. If you require technical assistance, please email us at