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Technical Support Services Manager

The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. The J.R. Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution.

Summary

This role will be for an experienced hands-on Food Chemist with starch and oil chemistry knowledge & experience, providing technical services to support various Quality and Innovation (Q&I) groups toward ingredient and product development for a variety of product categories (potatoes, vegetables & seasoned grains & blends, and avocado) as well as responsible for day-to-day laboratory operations.  This position will work closely with Q&I team throughout the NPD process to bring more science in the design, development, and implementation of new products.  This position requires a strong inclination to build ingredient science and functionality knowledge as a foundation for working with Product Development, Marketing & Sales in optimizing current products and developing new products with differentiated benefits and then ensuring these benefits are measurable during operations for consistent quality production. 

Key Responsibilities

 

  • Establish operational systems and protocols that ensure the smooth operation of a dynamic, growing R&D laboratory
  • Ensure good lab practices (GLP) and maintain zero work-related injuries, laboratory compliance, and appropriate documentation
  • Responsible for overall equipment maintenance & repair, supplies & service contracts
  • Develop and maintain SOP’s, train & develop staff
  • Responsible for proficiency validations at manufacturing sites
  • Responsible for proper documentation via LIMS, budget, and capital expenditures
  • Provide technical services support toward ingredient and new product development
  • Partner with technical team members to provide relative scientific data during development stages and provide analytical & physical measures to define key quality attributes and CCP’s.
  • Identify external and develop internal methods as needed to ensure relevant analytical & physical measures are available when needed. 
  • Proactively solve problems requiring advanced level of technical knowledge and consideration of other disciplines. 
  • Partner with cross functional technical groups to develop new specifications and SOP’s and procedures for new products and processes to ensure supplier compliance and product quality consistency.

 

Typical Education

 

  • Bachelor's Degree (B.A. or B.S.) from 4 year college or university is required
  • Masters Degree (M.A. or M.S.) is preferred
Relevant Experience
  • 8-10+ years related experience and/or training
  • Excellent organizational and people skills with the ability to build strong relationships and influence people at all organization levels
  • Strong communication skills that can make the complex easy to understand
  • Ability to challenge conventional thinking, work autonomously and as a team member
  • Experience with LIMS as an enterprise resource planning tool
  • Starch, protein, and oil chemistry experience including laboratory analysis of food
  • Experience with instrumentation for characterization of rheology, texture, protein denaturation (Rapid Viscoanalyzer, Differential Scanning Calorimetry, Dynamic Texture Analyzer, Rheometer)
  • Experience with instrumentation for starch & protein cross linking, substitution, characterization, gelatinization (ATR FT-IR, H1-NMR, UV-VIS Spectrophotometer, HPLC
  • Experience with protein and amino acid analysis (Elementar N Analyzer, AA analyzer, PHLC-MS, GC-FID, NIR)
  • Ability to translate laboratory analysis to in-line processing applications and rapid methods. 

Job Requisition ID: 1750

Travel Required: Less than 10%

Location(s): Tech Center - Caldwell 

Country: United States

**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**

If you require technical assistance, please email us at careers.contact@simplot.com.