Records and Info Management Sr Analyst HQ GS

Summary

The incumbent supports the on-going operations of the Global Privacy, Records and Information Management Team to ensure that all information is managed from creation through disposition. This role requires working with stakeholders and the Team to assure compliance with legal, regulatory, privacy, financial, and operational recordkeeping requirements. The position applies the privacy and content management disciplines to digital as well as legacy records, performing quality control checks and remediation. Performs complex searches in support of compliance, legal, audit and discovery requests.

Senior Analyst only: In addition to above, the position supports Simplot’s digital business strategy, ensuring the application of the privacy and content management disciplines to digital as well as legacy records, balancing compliance, cost, and operational efficiency.

Key Responsibilities

Participates in a variety of projects implementing the Global Records and Information Management and Privacy Policies and Global Retention Schedules.  Works with the Team on classifications, research, and collection quality control. Determines appropriate description, retention, and disposition of Simplot’s information assets in a timely manner; recording issues and decisions on schedule implementation and applications for program continuity. 

Senior Analyst only: 
Leads or participates in a variety of projects critical to implementing the Global Privacy, Records and Information Management and Global Retention Schedules, as they apply to applications, databases, and other systems that maintain and process electronic information and records. Audits, inventories, and surveys of legacy records, information systems and applications, in coordination with stakeholders, to determine the lifecycle of the information. 

Serves as Tier 2 contact for customer inquiries. Conducts inventories of legacy and electronic information systems and applications, working closely with the Team to identify privacy information, determine and recommend  protection, and retention for information and records. Accounts for the life-cycle of information assets from creation through final destruction or placement in an archive.  Responds to queries, instructing staff on the proper organization, retention, and final disposition of information assets.

Senior Analyst Only: 
Serves as Tier 3 contact for customer inquiries.  Directs/conducts complex searches and holds, ensuring the consistent preservation of company information for retention, legal discovery, audits, investigations, and administrative holds. Develops SQL syntax for holds placed on and removed from information assets judged relevant to pending actions. 

Studies privacy and information related business processes, issues, and applications and assist in implementing the recommended solutions. Participation in the selection and implementation of automated solutions to issues with privacy and electronic information and records management.

Senior Analyst Only: 
Oversees the application of the decommissioning process checklists and facilitates the archiving or disposal of system data per the Global Retention Schedules. Ensures appropriate destruction/capture of record information from systems being decommissioned.

Conducts complex searches and performs application of legal holds with the Team, ensuring the consistent preservation of company information for retention, legal discovery, audits, investigations, and administrative holds. Develops advanced boolean searches to identify and retrieve information objects needed for discovery, investigations, audits, etc. and prepares documents for Counsel review. 
  
Senior Analyst Only:
Provides training/briefings on information management and privacy policies, retention schedules, electronic records and information management systems. Leads the cataloging and retention of legacy information systems, including offline media, microforms, artifacts, and paper
 

Typical Education

Bachelor’s degree (B.A. or B.S.) from 4 year college or university or equivalent

Relevant Experience

5+ years related experience and/or training

Required Certifications

CRA Preferred
CRM Preferred

Other Information

1.Basic knowledge and understanding of the principles of privacy, information lifecycle management and/or records management. Working experience with management and preservation of electronic records (preferred)
Senior Analyst Only: A thorough knowledge and understanding of the principles of privacy and information lifecycle management.
2.6-7 years of progressively responsible, applicable work experience is needed for a successful candidate; electronic content management experience preferred. Senior Analyst Only: 10+ years of related work experience/education.
3.Previous experience working with information technology and legal departments, and privacy initiatives preferred. Senior Analyst Only: Previous experience working with change management, information technology and legal departments, and privacy initiatives preferred
4.Experience with privacy, information lifecycle management and/or records management applications. Senior Analyst Only: Demonstrated understanding US federal and state laws regarding the retention of records and information, with respect for compliance, as well as the security and privacy of information.
5.Ability to adapt and maintain efficiency when experiencing major changes in functions or work environment, to respond to changes in environment and circumstances positively; and to work within new work structures, processes, requirements, or cultures. Senior Analyst Only: Previous experience working with change management, information technology and legal departments, and privacy initiatives preferred. Ability to adapt and maintain efficiency when experiencing major changes in functions or work environment, to respond to changes in environment and circumstances positively; and to work within new work structures, processes, requirements, or cultures.
6.Demonstrated ability to communicate effectively verbally and in writing. 
7.Demonstrated customer orientation in establishing and maintaining long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Senior Analyst Only: Demonstrated customer orientation in establishing and maintaining customer relationships, building trust and respect by consistently meeting and exceeding expectations 
8.Ability to work independently and promptly initiate steps to solve problems.
9.Demonstrated proficiency in Microsoft Office applications. Senior Analyst Only: Demonstrated proficiency in Microsoft Office applications and content management systems.
10.Senior Analyst Only: Demonstrated ability to articulate knowledge and understanding of organizational policies, procedures, and systems.
11.Senior Analyst Only: Demonstrated ability to coach, mentor, and educate others through timely guidance and briefings